Frequently Asked Questions
Everything you need to know about your Pott'd pottery experience.
What is included in a Pott'd home pottery kit?
Each kit includes 2kg of premium air-dry clay, a set of 5 wooden sculpting tools, 8 vibrant acrylic paints, 2 paintbrushes, a bottle of glossy sealant, and our step-by-step Quick Start Guide to help you create your first masterpiece.
Do I need a kiln to bake the clay?
No kiln is required! Our clay is specially formulated to air-dry naturally within 24 to 48 hours depending on the thickness of your creation and the room temperature.
Are the finished pieces waterproof and food-safe?
While our sealant provides a water-resistant glossy finish suitable for decorative items and plant pots, air-dry clay remains porous and is not food-safe or 100% waterproof. We do not recommend using them for eating or drinking.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days. Shipping is free on all orders over $50. Once your order is dispatched, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy for unused and unopened kits. If you are not satisfied with your purchase, please contact our support team to initiate a return and receive a full refund.
Can I buy extra clay or tools separately?
Yes! If you've already mastered the basics and need more supplies, we sell 'Refill Packs' which include additional clay, as well as individual tool sets and expanded paint palettes on our shop page.